Council tax benefit

Council tax benefit helps people on low incomes pay their council tax.

You may get council tax benefit if you pay council tax and your income and capital (savings and investments) are below a certain level. You may apply whether you rent or own your home, or live rent-free. You could qualify if you are out of work, or in work and earning a wage.

If you live with someone (other than your partner) who is on a low income, you may be entitled to a second adult rebate.

Take a look at our frequently asked questions about council tax benefit before you apply. We also have a range of leaflets and guides that you can download.

More information on council tax benefit can be found on the directgov website

Council tax benefits changed in April 2014, find out more here.

How to apply

If you think you may be entitled to council tax benefit, you need to complete and return a Benefits Application Form (PDF File, 121kb).   You can also pick up a form from any of our local offices. Alternatively, call 01636 650000 or e-mail

If you are elderly or have mobility problems we can arrange to visit you in your own home.  Please contact us on 01636 650000 to arrange a visit.

Benefits calculator

Find out what you may be entitled to with our web benefits calculator.

Severe cold weather payments

If you're on a low income, a cold weather payment may be available to help you for each week of very cold weather in your area.

Find out more at the website

Debt advice and financial Support

A number of local and national advice services may also be able to help with financial issues.

The National Fraud Initiative

The National Fraud Initiative

Since 1996 the Audit Commission has run the National Fraud Initiative (NFI), an exercise that matches electronic data within and between public and private sector bodies to prevent and detect fraud. This includes police authorities, local probation boards, fire and rescue authorities as well as local councils and a number of private sector bodies.

The exercise that was undertaken in 2012/13 helped trace almost £203 million in fraud, error and overpayments in England.  For nearly two decades, the NFI has enabled the participants to detect fraud, overpayment and error totalling £1.17 billion.  

At Newark and Sherwood District Council for the last round of Housing Benefit matches 2 have been classed as fraud, which resulted in an overpayment of £8,481. A further 27 errors were identified, these not treated as fraud, involving overpayments of £18,033.

The use of data for NFI purposes continues to be controlled to ensure compliance with data protection and human rights legislation. 

National Fraud Initiative – Privacy Notice 

Newark & Sherwood District Council is required by law to protect the public funds it administers. On occasions the information we hold may be shared with other bodies, such as those responsible for auditing or administering public funds, in order to prevent and detect fraud and for other lawful purposes. 

The Audit Commission appoints the auditor to audit the accounts of the Council. It is also responsible for carrying out data matching exercises.

Data matching involves comparing computer records, usually containing personal information, held by one body against other computer records held by the same or another body to see how far they match.

 The purpose of a data matching exercise is to allow potentially fraudulent claims and payments to be identified. Where a match is found it indicates that there may be an inconsistency which requires further investigation. No assumption can be made as to whether there is fraud, error or other explanation until an investigation is carried out. 

The Audit Commission currently requires us to participate in a data matching exercise to assist in the prevention and detection of fraud. We are required to provide particular sets of data to the Audit Commission for matching for each exercise, the data we are required to provide is set out in the Audit Commission’s guidance

The use of data by the Audit Commission in a data matching exercise is carried out with statutory authority under its powers in Part 2A of the Audit Commission Act 1998. It does not require the consent of the individuals concerned under the Data Protection Act 1998. 

All Data matching undertaken by the Audit Commission is subject to a Code of Practice which can be found at 

That sets out how the data matching exercise is carried and puts in place certain safeguards in relation to the personal information collected during the exercise. 

For further information on the Audit Commission’s legal powers and the reasons why it matches particular information, see 

For further information on the Audit Commission’s legal powers and data matching, see the Level 3 Privacy Notice at or contact the Head of NFI on 0303 444 8322 or email 

For further information on the data matching exercise at Newark & Sherwood District Council, please contact the Information Governance team on 01636 655216 or Phil Ward, Revenues and Benefits Business Manager on 01636 650000. 

Contact Us

For further information and a full list of electronic forms:


For customer comments:

01636 650000

Housing Benefits
Newark and Sherwood District Council
Kelham Hall
NG23 5QX

Online Forms


  • 01636 650000

    Mon - Thurs 8:45am - 5:15pm
    Friday 8:45am - 4:45pm

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  • Get in touch:

    Newark and Sherwood District Council
    Kelham Hall
    NG23 5QX