Direct Debit

The simplest and most convenient way to pay your council tax is by direct debit. Your payments can be spread over 10 or 12 months from April and you can choose to set up your instalments to pay on the 1st, 8th, 15th, 21st and 28th of each month.

Once the direct debit has been set up, you will receive a bill that will list the instalment amounts, and the date they will be requested, unless that day falls on a weekend or Bank holiday in which case it will requested on the next working day.

Generally if you pay by 10 months on the 1st of the month then the first payment is May and the last payment is February.  If you pay on any other date then they start in April and finish in January.

The only exception is if you move house part way through the financial year then they may be given extra instalments at the end of the financial year. If for any reason, your council tax liability changes, we must give you 14 days notice of any amended instalments.

Setting up a direct debit is easy!

Simply telephone our Customer Services Team on 01636 650000 to supply your bank details, or if you wish to make any changes, and we will do the rest for you.

Alternatively you can download a Council Tax Direct Debit Form (PDF File, 211kb)

On-line payments

Our online payments service is provided by Civicapay on behalf of the council. The service is available 24 hours a day, 365 days a year.

Pay by telephone

You can pay over the phone using a credit or debit card.

Please call 01636 650000 and choose the option for our 24 hour automated payment line.

Please make sure that you have ready:

  • your debit / credit card number
  • your council tax account number
  • the amount you wish to pay
  • a pen to record the transaction number

From 1 May 2016 all payments by credit card will include a 1.5% charge.

Open Access Council Tax

Secure access to view your council tax details including charges, reductions and payments with an additional option to receive electronic bills.

To register please email with the subject as Open Access. Please provide your full name and the address where you are registered to pay council tax.

Contact us

Council Tax
Newark and Sherwood District Council
Kelham Hall
NG23 5QX

01636 650000

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Council Tax Office Opening times:

Monday to Thursday 8.30am - 5.15pm

Friday 8.30am – 4.45pm

Visits by appointment only after 4.30pm Monday to Thursdays and 4pm on Fridays.


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  • 01636 650000

    Mon to Thurs 8.30am to 5.15pm
    Friday 8.30am to 4.45pm

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  • Get in touch:

    Newark and Sherwood District Council
    Kelham Hall
    NG23 5QX

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