Open Access Council Tax

Secure access to view your council tax details including charges, reductions and payments with an additional option to receive electronic bills.

To register please email with the subject as Open Access.  Please provide your full name and the address where you are registered to pay council tax.

Paying your council tax by direct debit

The simplest and most convenient way to pay your council tax is by direct debit. Your payments can be spread over 10 or 12 months from April and you can choose to set up your instalments to pay on the 1st, 8th, 15th, 21st and 28th of each month.

Once the direct debit has been set up, you will receive a bill that will list the instalment amounts, and the date they will be requested, unless that day falls on a weekend or Bank holiday in which case it will requested on the next working day.

Generally if you pay by 10 months on the 1st of the month then the first payment is May and the last payment is February.  If you pay on any other date then they start in April and finish in January.

The only exception is if you move house part way through the financial year then they may be given extra instalments at the end of the financial year. If for any reason, your council tax liability changes, we must give you 14 days notice of any amended instalments.

Setting up a direct debit is easy. Simply telephone the council tax office to supply your bank details, or if you wish to make any changes, and our staff will do the rest for you.

Alternatively you can download a Council Tax Direct Debit Form (PDF File, 211kb)  .

Paying your council tax by telephone

You can pay over the phone using a credit or debit card. Please call 01636 650000 and choose the option for our 24 hour automated payment line.

Please make sure that you have ready:

  • your debit card
  • your council tax account number
  • the amount you wish to pay
  • a pen to record the transaction number

On-line Payments

Our online payments service is provided by Civicapay on behalf of the council. The service is available 24 hours a day, 365 days a year.

To make a payment now you can go straight to our secure payments page.

Paying your council tax by post

You can send your payment by post by sending your cheque made payable to Newark and Sherwood District Council to:

P.O. Box 132
NG24 1AE

Please write your name, address and council tax account number on the back of the cheque. Please note that receipts are not sent for these payments.

Paying your council tax in person

You can pay by cash, cheque, postal order or debit card at any of our local offices. 
Newark Town Hall
Market Place
NG24 1DU

Monday-Thursday 8.45am to 4:30pm
Friday  8:45am to 4:00pm

Hawtonville District Office
Eton Avenue
NG24 4JH

Monday-Friday 9:00am to 3:45pm

Ollerton District Office
Sycamore Road
NG22 9PS

Monday-Friday 9:00am to 4:00pm

By Cash or Cheque at one of our offices

If you pay by cash at any of our offices, please ensure that you obtain a receipt from the cashier.        

Contact Us

For assistance:


For customer comments:

01636 650000

Council Tax
Newark and Sherwood District Council
Kelham Hall
NG23 5QX


  • 01636 650000

    Mon - Thurs 8.30am - 5.15pm
    Friday 8.30am - 4.45pm

    Comments and Suggestions

  • Get in touch:

    Newark and Sherwood District Council
    Kelham Hall
    NG23 5QX

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