How to Contact Us
Comments, Suggestions and Complaints If you wish to make a comment about any aspect of the Council's services or operations we would like to hear from you. Simply visit our Customer Comments pages for more information, download a form and either email or post it in. Email us at comments@nsdc.info Alternatively, write to us at the following address: The Chief Executive Making a complaint against a Councillor From 8 May 2008 the responsibility for considering complaints that a elected Member may have breached the Code of Conduct is moving to the Standards Committees of local authorities.
 The Local Government Ombudsman The Ombudsman investigates complaints about most council matters including housing, planning, education, social services and council tax. The Ombudsman who deals with this Council is at: The Local Government Ombudsman Or telephone 01904 380200 The Local Government Ombudsman has a leaflet called Complaint about the Council? How to complain to the Local Government Ombudsman. You can get a copy by telephoning or writing to the address above, or you can download it from the Ombudsman’s website at www.lgo.org.uk If you have an enquiry about the Local Government Ombudsman’s services you can telephone their advice line on 0845 602 1983. |