Here at Newark and Sherwood District Council we are committed to providing you with a caring, high quality level of service. By listening to your comments and suggestions we can work together to ensure high standards throughout everything we do.

We operate a formal customer comments procedure, which means that any of your comments or suggestions made verbally or in writing will be:

• passed directly to the Chief Executive,
• acknowledged within 3 working days of us having received them at Kelham Hall,
• responded to by the relevant manager within 10 working days of them having received the comment from the Chief Executive.

You can submit a customer comment online or download a form (in PDF) and post it in. 

Alternatively please contact us by letter, telephone, or email.

We have also created 'Your guide to our services' a leaflet which may help you put your customer comment together.

The council monitors all feedback it receives through the customer comments scheme.  We learn about what is important to you, how well you think we are doing, and what sorts of things you have felt it necessary to complain about and how we have dealt with this.  

You will require Adobe Reader to view any PDF documents.

 
The Chief Executive 
Newark and Sherwood District Council
Kelham Hall
Kelham
Nottinghamshire
NG23 5QX

Telephone: 01636 650000
Fax: 01636 655897
Email: comments@nsdc.info