Sundry Income

The sundry income section is responsible for collecting a wide range of income on behalf of the council, including charges for building control fees, trade refuse, careline payments, commercial rents, car parking permits and radio link (shop watch alarm system).  

For your information the VAT number for the District Council is 118 115 695

Paying your sundry debtor Invoice

The standard payment terms, for all Newark and Sherwood District Council invoices, is payment within 14 days of the date of the invoice.

Paying your sundry debtor invoice/account by telephone

You can pay over the phone using a debit card.  Please call 01636 650000

Please make sure that you have ready:

  • your debit card
  • your invoice account number
  • the amount you wish to pay
  • a pen to record the transaction number

On-line Payments

Our online payments service is provided by Civicapay on behalf of the council. The service is available 24 hours a day, 365 days a year.

To make a payment now you can go straight to our secure payments page.

Paying your sundry debtors invoice/account by post

You can send your payment by post by sending your postal orders / cheque made payable to Newark and Sherwood District Council to:

P.O. Box 132
NG24 1AE

Please write your name, address and account number on the back of the cheque. Please note that receipts are not sent for these payments.

Paying your sundry debtors invoice by bacs / standing order

For invoices being paid by standing order our bank details are:

ACCOUNT NO 36524921

Please remember to quote your customer number.

Paying your sundry debtors invoice /account in person

You can pay by cash, cheque, postal order or debit card at any of our local offices. 
Newark Town Hall
Market Place
NG24 1DU

Monday-Thursday 8.45am to 4:30pm
Friday  8:45am to 4:00pm

Hawtonville District Office
Eton Avenue
NG24 4JH

Monday-Friday 9:00am to 3:45pm

Ollerton District Office
Sycamore Road
NG22 9PS

Monday-Friday 9:00am to 4:00pm

I am having difficulty paying. Can I make an arrangement?

If you are having difficulty paying your invoice/account by the due date, please contact the Sundry Debtors Team on 01636 655353

A number of local and national advice services may also be able to help with financial issues.

Disputed Invoices

If you disagree with the invoice/account or it is not clear why it has been sent to you, please contact us immediately either by telephone or in writing.

It is important that you get in touch straight away if you have a query on the invoice/account or dispute it in any way. If you don’t tell us that there is a problem with the invoice/account, recovery action will continue which may result in County Court action.

If your query is about the service provided by the council, please also contact the department that issued the invoice.  The contact name and telephone number are shown on the invoice.

Can I request a copy invoice?

Please contact us and we will be able to issue a copy invoice. You can request a copy of your sundry income invoice here. (link to on-line form)

Our contact details

Sundry Income
Newark and Sherwood District Council
Kelham Hall
NG23 5QX


Telephone:  01636 655353
Fax:  01636 655312

The office is open Monday to Friday 8.30am - 5.15pm (Please note the office closes at 4.45pm on a Friday).  Visitors to Kelham Hall for queries is by appointment only after 4.30pm Monday to Thursdays and 4pm on Fridays. 

Contact Us

01636 650000

Newark and Sherwood District Council
Kelham Hall
NG23 5QX

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  • 01636 650000

    Mon - Thurs 8:45am - 5:15pm
    Friday 8:45am - 4:45pm

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  • Get in touch:

    Newark and Sherwood District Council
    Kelham Hall
    NG23 5QX