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We are currently experiencing intermittent faults with our automated payment line, which is resulting in some customers unable to pay their council tax via this method. Whilst we are urgently trying to resolve the matter please note other methods of payment are;
Apologies for any inconvenience caused
Our payment line number has changed.
Our online payments service is provided by Civicapay on behalf of the council. The service is available 24 hours a day, 365 days a year.
What services can I pay for on-line?
You can pay on-line for:
To use the service you will need a debit card or credit card. We accept Visa and Mastercard cards only - sorry we do not accept American Express.
To make a payment now you can go straight to our secure payments page.
You can pay over the phone using a debit or credit card. Please call 01636 650000 and choose the option for our 24 hour automated payment line.
You can pay over the telephone for:
Please make sure that you have ready:
*Includes Lifeline payments, pest control invoices, parking permits, commercial waste, re-chargeable works and housing benefit overpayments
The on-line submission and payment of planning applications is now available from the Planning Portal. Planning payments can not be made via the automated payment line. Please call 01636 650000 and speak to an advisor who will take the paymet for you.
Paying by Direct Debit helps us keep our collection costs down, which helps us keep your bills lower.
You can pay for the following by direct debit
Setting up a Direct Debit is easy. Simply telephone 01636 650000 to supply your bank details and our staff will do the rest for you. We also offer a choice in the days we will collect your payment.
Alternatively, you can download a Direct Debit form which you can return with your payment details.
Newark and Sherwood District Council