Newark & Sherwood District Council

We welcome your views if we are doing something well please tell us about it and likewise if we are not.

It is important to us to have your views so we can give you the quality service you deserve.

You can submit a comment on-line or download a form and post it in.

Alternatively please contact us by letter, telephone or e-mail.

How we monitor your comments

We regularly monitor all feedback we receive through the customer comments scheme.  We learn about what is important to you, how well you think we are doing, and what sorts of things you have felt it necessary to complain about and how we have dealt with this.  

Making a complaint against a councillor

The Standards Committee is responsible for considering complaints that a elected councillor may have breached the code of conduct.

Please submit your complaint to:

The Standards Committee
Newark and Sherwood District Council
Kelham Hall
Newark on Trent
Nottinghamshire
NG23 5QX

The Standards Committee can only deal with complaints about the behaviour of a councillor. It will not deal with complaints about things that are not covered by the councillors code of conduct.

The Local Government Ombudsman

The Local Government Ombudsman is an independent person who investigates allegations of maladministration causing injustice to the person who has complained.

The Ombudsman investigates complaints about most council matters including housing, planning, education, social services and council tax. The Ombudsman who deals with this council is at:

The Local Government Ombudsman
PO Box 4771
Coventry
CV4 0EH
 
Tel: 0845 602 1983
Email: advice@lgo.org.uk

The Local Government Ombudsman has a leaflet called Complaint about the Council? How to complain to the Local Government Ombudsman. You can get a copy by telephoning or writing to the address above, or you can download it from the Ombudsman’s website at www.lgo.org.uk

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