Open Portal Benefits

Secure access to your benefits information including details of entitlements and awards with an additional option to receive electronic notifications.

To register please email with the subject as Open Portal.  You must provide your full name and the address where you are registered for housing benefits.  

What are the benefits of e-benefits notifications?     

  • You receive your benefit notification as soon as it's available
  • You will always know where your notification is
  • It saves paper, so it's better for the environment
  • It saves printing, sorting and postage costs which is ultimately passed on to Newark & Sherwood’s residents
  • You still have the option to download and print the notification if you want to
  • It's free to use
  • Your future benefit notifications will be sent in electronic form to open access and you will be sent an email that will advise you that there is a notification on open access for you to view.

Online Payments

Our online payments service is provided by Civicapay on behalf of the council. The service is available 24 hours a day, 365 days a year.

To make a payment now you can go straight to our secure payments page.

Contact Us

For customer comments:

01636 650000

Housing Benefits
Newark and Sherwood District Council
Castle House
Great North Road
NG24 1BY

  • 01636 650000

    Mon to Fri 9am to 5pm

    Customer feedback

  • Get in touch:

    Castle House
    Great North Road
    NG24 1BY

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