Test and Trace Support Payment scheme

The Government has announced a new financial package to support and enforce self-isolation. In some circumstances, if you are required by law to self-isolate from the 28 of September you may be supported by a payment of £500, payable from Newark and Sherwood District Council. 

Redeployment Triage Service

This service was created to help those made jobless as a result of the Coronavirus outbreak get back into employment.

Council Tax – all residents

Find out the latest guidance around council tax for residents.  

Private renters

The government has made clear that “no renter who has lost income due to coronavirus will be forced out of their home, nor will any landlord face unmanageable debts.” 

Home owners

Homeowners whose finances have been affected by COVID-19 will be able to apply for mortgage payment holidays of up to six months. In March, the government announced UK homeowners suffering financial loss due to COVID-19 could take a three-month payment holiday on their mortgage. This could include options such as extending mortgage terms, temporarily reducing monthly repayments or switching mortgage types, but unlike initial payment holidays, the support would be reflected on the borrower’s credit report.

On 2 November, The Financial Conduct Authority (FCA) set out proposals to extend the availability of payment holidays. Borrowers will have up to 31 January to request a payment holiday, and deferrals will not be reported as missed payments on credit files.

The FCA has also proposed that the ban on repossessions will be extended to 31 January.

Green Homes Grant Nottinghamshire 

Nottinghamshire Energy Partnership have joined with Nottinghamshire County Council & E.ON to launch Green Homes Grant Nottinghamshire. Homeowners with a combined household income of £30,000 or less with a home EPC rated D or lower could benefit from free grant-funded home improvement measures including solar power, insulation and replacement external doors.

Landlords meeting the household income criteria may also apply for partially funded improvements. Read more and register your interest online HERE or call the team on 0115 947 2207.

Council tenants

If any Council tenants are affected financially by Coronavirus they should contact us at the earliest opportunity. We will work with tenants to be as flexible as possible to deal with issues relating to Coronavirus. Tenants may be able to obtain support to meet their rent and Council Tax through claiming Housing Benefit or Universal Credit (Housing Element), Council Tax Relief Scheme or Discretionary Housing Payment.

Contact us

Newark and Sherwood
District Council

Castle House
Great North Road
NG24 1BY

01636 650 000


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County Council 
Community Response Hub

0300 500 8080

Open 8am to 6pm 
Monday to Friday


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    Castle House
    Great North Road
    NG24 1BY

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