Nottinghamshire Community Support and Volunteering Hub

The Nottinghamshire Coronavirus Community Hub is a sign post service designed to offer advice and support to communities over the coming weeks and is a lifeline for vulnerable people, families and residents who can’t leave their homes or who are self-isolating at home.

The Hub signposts people to offer help with essential services such as:

  • Food supplies and delivery
  • Collecting and delivering medicines
  • Personal and social support – dog walking, collecting newspapers
  • Advice on physical, mental and emotional health
  • Transport needs

To register yourself for support please email

If you are unable to access the internet please call 0300 500 8080

The county council has a team of 120 people who can help residents with the supply of food, necessities and other vital assistance.

Help and support for residents

To find support that is local to you, use our helpful database below.

Emergency support in your area

If you need support during this time, from getting food supplies or prescriptions to advice and help if you’re feeling lonely, use our helpful database to find the information relevant to you and your area.

If your have a volunteer or support group which is not listed on either the Nottinghamshire Coronavirus Community Support Hub or our database, please email or call 0300 500 8080.

Wellbeing and mental health support

Contact details for organisations offering advice, mental health support and help with loneliness.

Grocery and food delivery

Discover details of local butchers, bakeries and grocers delivering to local homes.

Cafes and restaurants still operating

Find details of local cafes and restaurants offering food delivery and collection.

Special supermarket opening hours

Find details of local supermarkets offering special opening hours exclusive to NHS staff, elderly and vulnerable residents and carers.


Find a list of pharmacies that are open in your area.

Cashless Shopping Systems

Particularly useful for those who are using a volunteer shopping service like the CVS, here are the details of cashless shopping systems available for various supermarkets.

Support for rough sleepers

Find out more about the extra support available to rough sleepers during the pandemic from Newark and Sherwood District Council and its partners.

Foodbank support

Find information about how to obtain foodbank support during the pandemic here.

Community kitchen

Find out about meals being offered on a door-to-door delivery basis during the pandemic by a community kitchen with support from Newark and Sherwood District Council.

Domestic abuse

The lockdown to slow the spread of Coronavirus is leaving those at risk of domestic violence trapped inside their homes with their abusers. However, domestic abuse support is still available during this pandemic.

Be aware of scams

Stay aware of coronavirus scams on your doorstep, on your phone and on the internet that have been identified by Nottinghamshire County Council and the Police.

Get in contact

Castle House will be re-opening for face to face enquiries as of Monday 6 July.

Please visit by appointment only. If you wish to book an appointment please call 01636 650000. In order to meet Covid-19 standards we are encouraging customers to come to appointments alone.

Our Customer Services will remain to take enquiries, via phone: 01636 650 000 or email:

For customers with complex needs who are unable to use these contact methods, we will have procedures in place to provide services to them via their carer/ nominated representative on a case by case basis.

We encourage customers where possible to use our online services on our website. 

For Council housing/tenancy enquiries please email or visit and use the online contact form or web chat. Tenants can use their MyAccount to report a repair, make a payment or check your rent balance. MyAccount also allows you to complete an application to join the housing register, view available properties and register interest in a property.

For waste management, including bin collections and street cleaning:

For all other enquiries please email or report issues to

  • 01636 650000

    Mon to Fri 9am to 5pm

    Customer feedback

  • Get in touch:

    Castle House
    Great North Road
    NG24 1BY

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