Humanitarian Assistance Response Team

A new email address and phone number have been launched to help any isolated Nottinghamshire residents get the support they need during the Coronavirus pandemic. 

Nottinghamshire Community Support and Volunteering Hub

To register yourself for support please email

If you are unable to access the internet please call 0300 500 8080

The county council has a team of 120 people who can help residents with the supply of food, necessities and other vital assistance.

New HART team

Staff from the district council have formed a new team - the Humanitarian Assistance Response Team (HART), which will work with colleagues from Nottinghamshire County Council, to lead on efforts locally and to coordinate the work that is required to help vulnerable residents.

All Newark and Sherwood residents should ensure that they liaise directly with Nottinghamshire County Council and with the local District Council HART team at this unprecedented time.

The HART’s immediate focus will be those who live in Newark and Sherwood that have been identified by the NHS as among the 1.5 million who have been told to self-isolate for a recommended period of 12 weeks, as well as older people and those with income challenges.

The Government is liaising with supermarkets to ensure that basic food packages can be supplied to all those eligible.  This new email address and phone number is set up to allow vulnerable residents and community groups to access their local community hub.

In addition to helping isolated residents, the District Council is also mapping the community groups that are already in place and will then help plug the gaps where there is a need.

Register you volunteer group to help

If you are a community group, faith group, charity, parish or town council that are planning to support people who are self-isolating please make contact either via email preferably to including 'Volunteering' in the subject line, or by calling 0300 500 8080. You need to provide the following information:

  • Your name / organisation
  • Contact details - postal, telephone and email address
  • Have you been DBS checked?
  • Area of Nottinghamshire in which you are able to provide support
  • What support you can offer.

Further information

  • 01636 650000

    Mon to Fri 9am to 5pm

    Customer feedback

  • Get in touch:

    Castle House
    Great North Road
    NG24 1BY

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