Palace Theatre - Temporarily Closed

UPDATE: 9 June 2020

From Wednesday 10th June we will be re-introducing a limited Box Office function. From 10am-2pm Wednesday to Friday, a small team will be answering phone calls (01636 655755) and emails ( only. Please note, the building will still not be open so please do not come to us in person. Our team will also be using this time to begin processing refunds which have been requested for postponed shows and for all cancelled shows. We have a considerable number of these to work through so please continue to bear with us as we make our way to your request. For all information on cancelled and rescheduled shows please visit our Show Updates page.


UPDATE: 24 March 2020


Due to the current advice issued from the Government on 23rd March 2020, the Palace Theatre Newark is closed. 


This means that unfortunately the box office at the Palace Theatre Newark is also closed.  All shows programmed at the Theatre during this period will either be postponed or cancelled.  If a show has been postponed, your tickets will automatically be transferred to the new date.  If you cannot attend that date, then we will issue you with a full refund.  Where shows are cancelled, you will receive a full refund.


However, due to the current situation, we may be unable to process refunds for you. Please rest assured that as soon as the box office opens again, we will start processing refunds.  At this point, there will be a backlog of customers who we need to contact, but our small theatre team will work through this in show date order.


All updates on shows can be found at COVID-19 Show Updates. If you have an urgent enquiry please email and we will endeavour to get back to you as soon as possible.


Thank you for bearing with us at this time and rest assured that refunds will be processed as soon as is possible. 


With best wishes at this unprecedented time.


Carys Coulton-Jones
Theatre Manager



Opened in 1920, The Palace Theatre has been centre stage in Newark for 100 years and continues to entertain the town and surrounding area with a fantastic programme of music, comedy, drama and more. Browse our upcoming shows and find your next exciting escape, waiting within these stunning art deco walls!

Carys Coulton-Jones

Theatre Manager

Box Office: 01636 655 755

Palace Theatre, Appletongate, Newark, Nottinghamshire, NG24 1JY