Privacy Policy

General Data Protection Regulation (GDPR) 2016 Privacy Notice

The personal information you provide will only be used by Newark and Sherwood District Council, the Data Controller, in accordance with General Data Protection Regulation 2016 to facilitate ticket sale(s) for events at the Palace Theatre.

The basis for processing this information is a contract that is created when you purchase a ticket from us.

Your personal information may be shared with SeatGeek, our data processor,in connection with the above purpose.

Your personal data will be kept in accordance with the Council’s retention policy and schedule.  Details of which can be found on in the council’s asset register on our website:

In accordance with GDPR you have a right to:

- have a copy of the personal information that we hold about you.  Details of how to obtain this can be found at

- complain to the Information Commissioner if you feel that your information is not being handled appropriately

You may also have a right

  • to prevent automated processing and profiling

  • to erasure ( also known as the right to be forgotten)

  • to stop processing

  • to data portability

For further details about how you information may be used or about your rights under this legislation and any subsequent data protection legislation, please contact the Council’s Information Governance Officer on 01636 655216 or via email on

  • 01636 650000

    Mon to Fri 9am to 5pm

    Customer Feedback

  • Get in touch:

    Castle House
    Great North Road
    NG24 1BY

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