Online Payments

Our online payments service is provided by Civicapay on behalf of the council.

What services can I pay for online?

  • Council tax
  • Business rates
  • Housing rent
  • Garden waste
  • Benefit overpayments
  • Invoice payments (includes Lifeline payments, pest control invoices, parking permits, trade waste)
  • Food safety training
  • Planning payments (includes pre-application advice, planning applications, exemptions, decisions, policy documents, discharge of conditions)
  • Land searches
  • Licenses 
  • Pay for change to your address
  • Pay for bulky waste collection

To use the service you will need a debit or credit card.

We accept Visa and Mastercard cards only - sorry we do not accept American Express.

Data protection and privacy 

We are committed to protecting your personal data and privacy.

The personal information you provide to us will only be used to process the payment you have made to us.

Paying by Direct Debit

You can pay for the following by Direct Debit:

Paying by direct debit helps us keep our collection costs down, which helps us keep your bills lower. 

Setting up a direct debit is easy!

Visit our online direct debit page to pay by card.

Paying by telephone

You can pay for the following by telephone:

  • Council tax
  • Business rates
  • Housing rent
  • Benefit overpayments
  • Invoice payments (includes Lifeline payments, pest control invoices, parking permits, trade waste - You cannot use the new 0300 number for this payment)

You can pay over the phone using a debit or credit card. Please call 0300 4560478 and select the correct option. You will need to enter a billing/reference number. 

Please make sure that you have ready:

  • your debit or credit card 
  • your account reference number
  • the amount you wish to pay

Trade Waste

You can pay your trade waste invoice in the following ways:

  • Online
  • By Direct debit - call 01636 655572 to set up a direct debit
  • By Telephone - call 01636 655572 to pay using a debit or credit card
  • You can also pay at the Post office, Paypoint or Payzone outlets as detailed on this page.

Paying at the Post Office, PayPoint or Payzone outlets

Post office - accept cheques (made payable to Post Office Ltd.), cash and debit/credit cards.
PayPoint - accept cash or debit/credit cards only
Payzone - accept cash, debit/credit cards only

Find your nearest Payzone location

Find your nearest Post office 


RingGo cashless parking means you can pay for parking using your mobile phone.

Parking fines / Fixed Penalty Notice

Parking Fines can be paid online via the Nottinghamshire County Council website

Garden waste collections

Rushcliffe Borough Council and Newark and Sherwood District Council carry out the administration of the garden waste collection services within the district.

  • 01636 650000

    Mon to Fri 9am to 5pm

    Customer Feedback

  • Get in touch:

    Castle House
    Great North Road
    NG24 1BY

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