What is PayByPhone?

When you park your car in an area featuring the PayByPhone service, you simply contact PayByPhone by calling or using the smartphone app.

  • Save time when you're in a hurry - no more walking between car and pay and display machines. PayByPhone lets you park with your mobile phone in just a few taps.
  • Never get a ticket again - PayByPhone sends text message reminders so you never have to worry about when your parking expires.
  • Extend sessions from anywhere - PayByPhone lets you add more time to your parking session remotely, so you don't have to return to the machine.
  • Receive email updates - opt in to get electronic receipts emailed right to you. It's that easy.

How to park with PayByPhone

1. Download the PayByPhone app from the App Store or Google Play.

2. Enter your location code. Select the suggested nearest location code or enter the location code found on the nearby PayByPhone signage.

3. Enter your parking duration. Enter the length of time you wish to park and check your details before confirming your selection.

4. Extend your parking anytime. Add more time from wherever you are. Simply open the app and press 'extend'. 

Frequently Asked Questions

What is PayByPhone?
PayByPhone is a quick and secure way to pay for parking with your mobile phone. Instead of having to put money in a pay and display machine, you can use the app, website, or call in.

Do I have to display a ticket in my car?
No. Once you’ve started your parking session you’re free to get on with the rest of your day.

How do traffic wardens know that I have paid?
When you have successfully paid, the traffic warden’s enforcement device is updated to show your vehicle registration number along with the start and end times of your parking session.

Is it safe to use my credit/debit card?
Yes, PayByPhone is fully compliant with Payment Card Industry Data Security Standards.

How do I get VAT receipts for my parking?
You can either receive receipts by text or email, and they are available online at paybyphone.co.uk

  • 01636 650000

    Mon to Fri 9am to 5pm

    Customer feedback

  • Get in touch:

    Castle House
    Great North Road
    NG24 1BY

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