Food waste recycling trial
From October 2026, around 3,000 households across the district will take part in a six-month food waste collection trial ahead of the county-wide introduction of food waste collections from October 2027.
Bin collections
Check your bin collection day, order a replacement or new bin, uncollected bins, report a missed collection, types of bins and what goes in each bin, assisted collections.
Order a replacement bin
If your bin is lost, missing or damaged, you can request a new one.
Request a replacement bin if yours is missing or lost
If your bin is missing or is lost, you can request a new one.
Request a replacement bin if yours is damaged
If your bin is damaged, you can report it and request a replacement bin.
Make a request using MyNS
Alternatively, you can make a request in MyNS. This allows you to track the status of the request.
You will first be asked to log in or register for a new account.
Charges
We may make a discretionary charge for missing or damaged bins.