Please use the contact details below for all general enquiries, which will be passed on to the relevant service.
In the case of an emergency, please call our out of hours service on 01636 650 000.
- For general enquiries, call 01636 650000 (our call centre is open between 9am and 5pm, Monday to Friday).
- To make a payment, call our 24-hour dedicated payment line on 0300 456 0478 and select the correct option - you will need to enter a billing or reference number.
Please note, you cannot make planning application payments using the 24-hour service. You can pay over the phone using a debit or credit card.
Newark and Sherwood District Council
Great North Road
Monday to Friday, 9am to 5pm
Ollerton Advice Office
Monday to Friday
9am to 12:30pm, 1:30pm to 4:30pm
Find out more about Council offices and buildings.
Christmas Opening Hours
Castle House will have the following changes to opening hours during Christmas:
Friday 24 December: 9am to 4pm
Monday 27-Tuesday 28 December: CLOSED
Friday 31 December – 9am to 4pm
Monday 3 January – CLOSED
The Ollerton office will have the following changes to opening hours during Christmas:
Monday 20 December – Thursday 23 December: 9am to 4:30pm
Friday 24 December: CLOSED
Monday 27 December- Friday 31 December: CLOSED
Monday 3 January: CLOSED
Tuesday 4 January: 9am to 4:30pm