Housing service performance
Our staff work hard delivering the best possible service to our tenants and customers. This is reflected in our performance.
STAR report
We complete a Survey of Tenants and Residents (STAR) every year.
STAR Report 2020/21 (PDF File, 317kb)
Tenant Annual Report
Every year we publish a report detailing key information about our service performance and the satisfaction levels with our service. The latest Tenant Annual Report is available on our website.
Monthly performance reports
Housing performance report - July 2023 (PDF File, 122kb)
Housing performance report - August 2023 (PDF File, 89kb)
Housing performance report - September 2023 [27kb]
Housing performance report - October 2023 [27kb]
Housing performance report - November 2023 [27kb]
Housing performance report - December 2023 [27kb]
Housing performance report - January 2024 [27kb]