Due to an electrical power fault, Castle House will be closed to staff and residents on Friday (4 September) morning.
We are working overnight to try and restore power on site and as soon as Castle House reopens, we will update our website and social media.
Customers can still contact us via:
Email: customerservices@newark-sherwooddc.gov.uk
Telephone: 01636 650 000
Social media: Contact us by social media
This website is available to report issues, submit requests or help answer other questions.
Our Ollerton office remains open.
Our Castle House partners will also be affected so residents will not be able to visit them until Castle House reopens.
We will keep you updated.
Thank you for your patience while we resolve this as quickly as possible.