Housing advice

We offer free, impartial and confidential housing advice service to anyone living in the district. 

Our aim is to prevent homelessness wherever possible by providing real solutions to housing problems.

Come to us for advice if you:

Get in touch on 01636 650000 or via email on customerservices@newark-sherwooddc.gov.uk

Single person accommodation

If you’re single and looking for a place to live that supports your independence please contact us for information on the services available in the district. Priority is given to applicants with a local connection.

Private sector housing

We offer help and advice to owners, tenants and landlords renting property to third parties. We also match tenants with privately rented properties through our RealHome service. Call us on 01636 650000 to access this service as a potential tenant.

We’re also responsibly for legally protecting people renting privately, including enforcing certain safety guidelines. The council ensures that private sector homes, both privately rented and owner-occupied, are of good quality and meet the current legal standards. Complaints of disrepair and housing safety issues will be investigated.

If you are looking to rent a house in the private sector, private sector tenant guide (PDF File, 713kb) includes some important information including information on the landlords responsibilities to you and guidance on what to look out for when you view a property to ensure that it’s right for you and well looked after. The tenants' property checklist (PDF File, 713kb) is also useful when you move into or out of a property to ensure any damage and inventory is recorded.

Useful links

There are a number of other places where you can find housing advice and financial help.

Citizens' Advice – free, independent and confidential advice covering mortgage arrears, rent arrears, debt advice and repossession.

Housing information on GOV.UK – information on how to keep your home including advice on mortgage and rent difficulties.

Shelter – charity providing advice, assistance and advocacy on all housing problems including what to do if you can’t pay your rent or mortgage, landlord and tenant problems, disrepair issues and housing benefit.

Framework - tenancy sustainment in Newark and Sherwood for all household types.