Adapting your council home

How to apply for an adaptation to your council home and how we will carry out the works.

If you have a disability, or mobility problems, making adjustments to your council home can enhance your quality of life.

Work we can help with includes:

  • handrails
  • lever action taps
  • half steps
  • grab rails
  • showers
  • ramps
  • door alterations
  • other small and larger scale works

If you want to improve your council home for any other reason please look at the information on home improvements on our repairs and maintenance guide as you will need to request permission to make a change.

Apply for an adaptation

You will need to have an assessment that will be carried out by an occupational therapist. The Nottinghamshire County Council occupational therapist number is 0300 500 8080.

Once an assessment is carried out by an occupational therapist and, once instructed, our housing team will survey and, subject to finances available and economic suitability, will consider carrying out the required work.

There are two types of adaptions we receive from occupational therapist:

  • minor – for example level access showers, ramps, door alterations
  • major – larger scale works

Once a major adaption has been installed, please note that it will not be removed from the property.

If major alterations are required to your home such as building an extension, we may first consider if a more suitable home is available to meet your needs.

Fast-tracked minor adaptations

We will carry out some minor adaptation requests without needing an OT referral. These fast-track adaptation works are restricted to second stair rails, key safes, lever taps, basic half steps and wall mounted grab rails beside entrance doors. 

To request a fast-track adaptation, please contact us using the details at the bottom of this page.

How long the works will take

We commit to completing adaptations in the following timescales:

  • minor adaptations such as grab rails will be completed within 7 working days after the receipt of the referral
  • major adaptations we aim to try and complete in 30 days, but some works may take longer if we have to go to planning or tender works

Other support available

If you’re disabled or an older person, grants and services are available to adapt your home to help make it safer and more easily accessible, whether you are a homeowner or tenant.

Home adaptation grants and services

Contact us

Customer Services

Office hours

Monday to Friday9am to 5pm
Saturday to SundayClosed

Newark and Sherwood District Council

Newark and Sherwood District Council
Castle House
Great North Road
Newark
Nottinghamshire
NG24 1BY
United Kingdom

53.080524471012, -0.81340134143829