Contacting us

Email us

For all enquiries please email

Call us

For all enquiries please contact us on 01636 650000.

Our telephones are open 8.30am to 5.15pm Monday to Thursday and 8.30am to 4.45pm on Fridays.

We have a 24 hour telephone payment line. Please call 01636 650000 and choose option 6 for council tax, business rates, rents and sundry income payments. Please note, you can not make planning application payments using the 24 hour service.

You can pay over the phone using a debit or credit card. 

Opening times

We are open 8.30am to 5.15pm Monday to Thursday and 8.30am to 4.45pm on Fridays.
All enquiries should be finished by the time of closing.

Council tax and business rates enquiries
Any visit after 4.30pm Monday to Friday is by pre-booked appointment only.

Benefits enquiries
All benefit visits are by pre-booked appointment only.

Social media

Follow us on Facebook, Twitter and Pinterest

Visit us

Our main offices are located at Kelham Hall.

We also run an advice service in Southwell and Ollerton.

We have three additional neighbourhood offices where you can make payments and get help and assistance with your council tax, benefits and housing queries.

Other contacts

Newark and Sherwood Homes Limited manage and maintain council housing on behalf of the council. Please telephone them direct on 0845 258 5550

Nottinghamshire County Council deal with all enquiries about roads, schools and social care. Please telephone them direct on 0300 500 80 80


You can translate this website using our online translation service. 

If you require translation services over the phone or face to face please contact us to request an interpreter.



Compliments, suggestions and complaints

We welcome your views, if we are doing something well please tell us about it and likewise if we are not. Please visit our Customer Feedback page.

The Standards Committee

The Standards Committee exists to ensure that elected councillors maintain the high standard of conduct that is expected of them. Find out more about making a complaint against a councillor.

Have your say

Contact us

Newark and Sherwood District Council
Kelham Hall
NG23 5QX

01636 650000


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  • 01636 650000

    Mon to Thurs 8.30am to 5.15pm
    Friday 8.30am to 4.45pm

    Customer Feedback

  • Get in touch:

    Newark and Sherwood District Council
    Kelham Hall
    NG23 5QX

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