Payment System changes at Newark and Sherwood District Council are now live

We've changed our payment system provider to allow us to update the look and feel of our payment pages, so the new pages will be more in-keeping with the rest of the website for an improved user experience.

The new system is now live and working. Thank you for bearing with us and sorry for any inconvenience caused during the change over.

Payments via website

If you have the payment pages set as a favourite page or bookmarked in your web browser, this will need to be updated on or after Tuesday 16 July as payments will no longer be accessible via the previous platform.

Payments via phone

If you use the 0300 touchtone phone line to make payments, this will also change. On or after Tuesday 16 July you should now call 01636 650000 and follow the prompts given for the payments line.

Payments via Open Banking

You will also be able to make payment to us via Open Banking from with the new payment system provider. This could be via payments made over the Internet or having spoken with us.

When making payments over the phone, Council officers will never ask you to give them details of your card or bank account. All card payments are facilitated through a secure payments system. If you are in any doubt please go to our website to make sure you have the correct payment details.

Find out more about making payments to the Council on the website.