Useful contacts

Emergency contacts

ServiceContact details
Fire, Police and medical emergencies


Police non-emergency enquiries 101
For medical advice 111
Nottinghamshire Fire and Rescue Service 0115 838 8100
Emergency repairs 01636 650000 and press the option for repairs
National gas emergency number 0800 111 999 
Domestic Violence helplines

For women:

For men:

  • Equation (Nottinghamshire support) - 0115 960 5556 (Monday to Friday, 9.30am - 4.30am)
  • Men's Advice Line - 0808 8010 327 (Monday to Friday, 10am to 8pm)
  • ManKind - 0182 3334 244 (Monday to Friday, 10am to 4pm)

For LGBT+:

Help for all:

  • Nottinghamshire Sexual Violence Support Service - 0115 941 0440

Newark and Sherwood District Council useful contacts

ServiceContact details
Customer Service

01636 65000 

Make a payment (24 hour dedicated payment line

0300 456 0478

Select the correct option, you will need to enter a billing or reference number

Housing benefit and Council Tax
Tenant involvement opportunities

Local Influence Networks

Community Link Groups


Other useful contacts


Advice available

Contact details

Nottinghamshire County Council 

Find out about welfare benefits you may be entitled to such as carer’s allowance, child benefits, bursaries, pensions and more.

Visit the Nottinghamshire County Council website

Citizens Advice

Helping you to resolve legal, money and other problems by providing free, independent and confidential advice.


Visit the Citizens Advice website

01623 861769 

Castle House offices opening times

New Ollerton offices opening times


Explore benefits and financial support advice on the website.

Visit the GOV.UK website

National Debt Line

Helpline providing free, confidential and independent advice on how to deal with debt problems.

Visit the National Debt Line website

0808 808 4000

Business Debt Line

A free debt advice service specifically for small businesses and the self-employed.

Visit the Business Debt Line website

0800 197 6026

Consumer Credit Counselling Service

Free, confidential advice and support to anyone who is worried about debt. 

Visit the Consumer Credit Counselling Service website

0800 345 4345

Debt Advice Foundation

A registered national debt advice charity offering free, impartial support and advice to anyone worried about debt.

Visit the Debt Advice Foundation

0800 043 4050

Money Advice Service

Free and impartial money advice, set up by the government. Includes advice and guides to help improve your finances and tools and calculators to help you keep track and plan ahead.

Visit the Money Advice Service website

0300 500 5000

Confidential, free and impartial advice on all debt solutions including individual voluntary arrangements (IVAs), debt management plans, debt relief orders and bankruptcy.

Visit website

0800 856 8569

The Mix

General advice for young people, including a useful section on home, law and money.

Visit The Mix website


Free and confidential information and advice on benefits, grants, managing money and redundancy. Includes an online benefits calculator to work out what you could claim. 

Visit the Turn2us website


0808 802 2000 (8am to 8pm)

Nottingham Credit Union

A co-operative not for profit organisation, supporting low income and financially vulnerable people and communities across Nottinghamshire.

Visit the Nottingham Credit Union website

Age UK Connect

Offer free information, advice, signposting and practical support around physical and mental health, care needs, housing, finances, building friendships, bereavement

Newark & Sherwood: 01623 488217