Garden recycling service
Garden waste renewal letters and emails are now going out to all our current customers. Please look out for your letter!
For new customers, you can sign up for our next year’s garden recycling collection service starting on 1 April 2025.
For just £38 a year you get:
- A brown bin
- An all year-round collection service, every two weeks between March and November, and monthly from December to February
- Facility to dispose of your Christmas tree (cut up) in your garden waste bin in January
The service runs from 1 April to 31 March. There are no concessions or pro-rata for joining the service part-way through the year so it is advisable to sign up now! You can purchase extra bins at a further £38 each.
How to renew your bin or sign up as a new customer?
You can order or renew your brown garden recycling bin using our online form or alternatively, using our resident portal 'MyNS' where you can track the status of the request.
Upon receipt of payment you’ll be sent a sticker to place on your bin. Your sticker will arrive after 10 March 2025. Please ensure this is clearly placed on your bin as only bins with stickers will be collected.
You can check to confirm your garden waste collection days for 2025/26 on our website.
The operational costs of providing this service have continued to increase year on year and while we have been able to freeze the cost previously, this year we have had to increase the cost of the annual garden recycling service £38, in order to continue providing this service across Newark and Sherwood.
By agreeing to pay for the service you will be accepting the terms and conditions of our garden recycling service.
Bins should be put out for collection no sooner than the night before your allocated collection day and you should bring your bin back within the boundary of your property no later than 24 hours after emptying.
What can you put in your brown bin?
- grass cuttings
- hedge trimmings
- leaves
- small branches and twigs (up to 10cm in diameter)
- plants and weeds
- cut flowers
What can't go in your brown bin?
- plastic plant pots/seed trays
- bin liners
- bags of any description (including compostable/biodegradable bags)
- animal bedding
- food waste including fruit/vegetable peelings
- treated wood
- invasive plants such as Japanese knotweed.
How can I find my bin collection day?
You can view your bin collection day on our bin collection day calendar. You can sign up for free bin reminder texts or emails too! Your kerbside glass recycling bins are collected every 8 weeks.
Download the LitterLotto® app to get a notification reminder the evening before your collection date.
Assisted collections
Do you struggle to put your bin out for collection? We may be able to help. Complete our assisted collection request online form for an assessment.
Missed, lost and damaged bins
If your bin has been missed please complete our missed household bin online form as soon as possible. Please note that missed bins cannot be reported before 3pm on the day of emptying.
If you need a replacement bin please complete our missing or lost bin online form.
If your bin is damaged, you can report this using our damaged resident bin online form so we can arrange a replacement.
Alternatively, you can complete all of the above on our resident portal 'MyNS' which will also let you track the status of the request or report.
We may make a discretionary charge for missing or damaged bins.