Food poisoning and food safety at home

‌Food poisoning can not only occur when you eat out but may also be caused by poor hygiene practices in the home.

By taking adequate precautions and following a simple set of rules, you can ensure good hygiene in your kitchen and can help to prevent food poisoning. Further advice is available on the following links:

If you suspect you or your family has food poisoning, contact your local GP or hospital.

Investigating food poisoning

If you suspect you or someone you care for may have a food borne illness, please contact us. Often calls from concerned members of the public are how outbreaks are first detected.

Initially we will contact affected individuals for information. In the more serious cases, we then ask more detailed questions and formal investigations may be carried out.

If we contact you to find out more about an illness you had, we may ask the following questions:

  • What symptoms were suffered and when did they start?
  • What foods have you eaten within the past 72 hours?
  • Where have you eaten within the past 72 hours?
  • Have any members of the family suffered any similar symptoms?
  • Have any pets or animals that I've been in contact with been poorly?
  • Have you visited any open farms?
  • Have you been in contact with potentially contaminated water i.e. streams, rivers, swimming pools?
  • Are you a food handler, or do you work with the young, elderly or people who are immuno-surpressed?
  • If you are ringing about your child, we will need to know how old the child is and whether they attend a nursery school/crèche, playgroup or a similar place

Food Safety Week

Taking place during June each year, Food Safety Week is a national campaign to raise awareness of the importance of food safety and the basic principles of food hygiene.

In recent years, in support of the campaign, we have visited a number of primary schools and community groups in the Newark and Sherwood area. These visits have included a short talk about the importance of hand washing and demonstration of effective hand washing techniques. By participating in practical sessions using a UV cabinet to demonstrate hand hygiene, this has highlighted any defects in hand washing techniques, helping to raise awareness of the potential for hygiene problems. Participants have received a food safety information pack to enable children and parents to continue to cover food safety at a later stage.

Contact us

Newark and Sherwood District Council
Castle House
Great North Road
NG24 1BY


01636 650000

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  • 01636 650000

    Mon to Fri 9am to 5pm

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    Castle House
    Great North Road
    NG24 1BY

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