Financial Advice

If you’re having problems paying bills and need some help, contact us as soon as possible to tell us about your situation, so we can try to help you. We can signpost you to local and national agencies that provide free, impartial advice.

We can also provide information on how you can claim any benefits you’re eligible for - so that you get any financial support you’re entitled to.

Find out more about housing and council tax support.

Local and national financial help

Talking to us is a good place to start when you’re looking to take control of your finances, but here are some other organisations who may be able to help:


Advice available

Contact details

Nottinghamshire County Council 

Find out about welfare benefits you may be entitled to such as carer’s allowance, child benefits, bursaries, pensions and more.

Citizens Advice

Helping you to resolve legal, money and other problems by providing free, independent and confidential advice.


Local Citizens Advice offices and opening times


Explore benefits and financial support advice on the website.

National Debt Line

Helpline providing free, confidential and independent advice on how to deal with debt problems.


0808 808 4000

Business Debt Line

A free debt advice service specifically for small businesses and the self-employed.


0800 197 6026

Consumer Credit Counselling Service

Free, confidential advice and support to anyone who is worried about debt.


0800 345 4345

Debt Advice Foundation

A registered national debt advice charity offering free, impartial support and advice to anyone worried about debt.


0800 043 4050

Money Advice Service

Free and impartial money advice, set up by the government. Includes advice and guides to help improve your finances and tools and calculators to help you keep track and plan ahead.


0300 500 5000

Confidential, free and impartial advice on all debt solutions including individual voluntary arrangements (IVAs), debt management plans, debt relief orders and bankruptcy.


0800 856 8569

The Mix

General advice for young people, including a useful section on home, law and money.


Free and confidential information and advice on benefits, grants, managing money and redundancy. Includes an online benefits calculator to work out what you could claim.


0808 802 2000 (8am to 8pm)

Nottingham Credit Union

A co-operative not for profit organisation, supporting low income and financially vulnerable people and communities across Nottinghamshire.

Other advice-providing organisations

  • Advice Now is an independent, not for profit website providing accurate information on rights and legal issues 
  • Advice UK is the largest UK network of advice-providing organisations.  They don't give advice themselves, but can put you in touch with the right advice giving-agency 
  • Debt Advice Foundation offer a range of self help tools and practical guides on how to manage money effectively, budget and negotiate directly with creditors
  • Gov UK Civil Legal Advice provide information on getting legal aid
  • Pay Plan offer free, independent and impartial expert advice 
  • StepChange Debt Charity provide debt help to thousands of people from all over the UK every week. Try their 60 second debt test to see how they can help you
  • Talk About Debt is free to use and provides access to confidential debt charity help lines which offer practical advice, helping customers receive the right debt advice for their personal circumstances
  • Your local library also offers information on a wide range of topics including money management, legal information, business and consumer advice.