Direct Debit

Setting up a direct debit is easy!

You have a choice of payment dates, either the 1st or 14th of each month.

On-line payments

Our on-line payments service is provided by Civicapay on behalf of the council. The service is available 24 hours a day, 365 days a year.

Pay by telephone

You can pay over the phone using a credit or debit card. Please call 0300 4560478 and select the correct option. You will need to enter a billing/reference number. 

Please make sure that you have ready:

  • your debit or credit card
  • your business rates account number
  • the amount you wish to pay
  • a pen to record the transaction number

Copy bills

Please e-mail us with you full contact details if you require a copy of your business rates bill.

Please include full details of your business name and address and business rates reference number if known.


  • 01636 650000

    Mon to Fri 9am to 5pm

    Customer Feedback

  • Get in touch:

    Castle House
    Great North Road
    NG24 1BY

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