You can pay your business rates using the following methods:

  • direct debit
  • online
  • telephone

Direct debit

The simplest and most convenient way to pay is by direct debit. You have a choice of payment dates, either the 1st or 14th of each month.

Once the direct debit has been set up, you’ll receive a bill listing the instalment amounts.

If you choose to pay over ten months on the 1st of the month, then the first payment will be in May and the last payment in February.  If you pay on any other date then payments will start in April and finish in January.

Change your payment method.

Online payments

Our online payments service is provided by Civicapay on behalf of the council. The service is available 24 hours a day, 365 days a year.

Pay your business rates online.

Pay by telephone

You can pay over the phone using a credit or debit card. Call 0300 4560478 and select the correct option. You will need to enter your billing/reference number. 

Please make sure that you have:

  • your debit or credit card
  • your business rates account number
  • the amount you wish to pay
  • a pen to record the transaction number

Copy bills

The easiest way to request a copy of your business rates bill is by completing our online form. Alternatively you can email us on business.rates@nsdc.info Please include full details of your business name, address and business rates reference number, if known.

Moving in or out

‌If you’ve taken on new business premises, moved or are vacating your premises you need to let us know.  Fill-in our business rates moving and vacating form and email it to us on business.rates@nsdc.info or call 01636 650000 Monday to Friday 9am - 5pm.

Or you can send it to us at: Business Rates Section, Newark and Sherwood District Council, Castle House, Great North Road, Newark Notts NG24 1BY

You can also visit us after 4.30pm Monday to Thursdays, and 4pm on Fridays but you must arrange an appointment in advance.

  • 01636 650000

    Mon to Fri 9am to 5pm

    Customer feedback

  • Get in touch:

    Castle House
    Great North Road
    Newark
    Notts
    NG24 1BY

Access Extranet