Direct Debit

  • The Change Payment Method form is currently unavailable

Setting up a direct debit is easy!

You have a choice of payment dates, either the 1st or 14th of each month.

Online payments

Our online payments service is provided by Civicapay on behalf of the council. The service is available 24 hours a day, 365 days a year.

Pay by telephone

You can pay over the phone using a credit or debit card. Please call 0300 4560478 and select the correct option. You will need to enter a billing/reference number. 

Please make sure that you have ready:

  • your debit or credit card
  • your business rates account number
  • the amount you wish to pay
  • a pen to record the transaction number

Copy bills

Please e-mail us with you full contact details if you require a copy of your business rates bill.

Please include full details of your business name and address and business rates reference number if known.


  • 01636 650000

    Mon to Fri 9am to 5pm

    Customer feedback

  • Get in touch:

    Castle House
    Great North Road
    NG24 1BY

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