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Complaints process - Customer complaints and feedback
In the unlikely event that you feel that Newark and Sherwood District Council has not dealt with your comments satisfactorily, you should follow the complaints process below. If you then remain unsatisfied, the Local Government and Social Care Ombuds...
Kings Clipstone Neighbourhood Plan
This version of the Kings Clipstone Neighbourhood Plan went to referendum on 31 January 2019 and was successful with 97 voting in favour, 16 against and 1 rejected. As a result, the Neighbourhood Plan now forms part of the development plan and can b...
Review of Polling Districts and Polling Places - Elections latest news
Newark & Sherwood District Council is currently undertaking a review of polling districts and polling places and is inviting views from the public to see if anything needs changing. The Notice of Review (PDF File, 118kb) and introduction to polling ...
Help with your council tax - Apply for Housing Benefit and Council Tax Support
Council tax support can help you to pay your council tax if you’re on a low income. Find out more about . Apply for council tax support via Open Portal If you have any questions you can email us on housing.benefits@nsdc.info or call us on ....
What if the problem is not on your own property? - Pest control
If there is a pest problem that is not on your own property, the first thing to do is to let your neighbour know about the problem. If they are unhelpful you can get advice by calling us on 01636 650000....
Vulnerability Disclosure policy
Newark and Sherwood District Council serves 120,965 people, covering over 65,134 hectares of land, which contains 84 civil parishes and 21 wards. 39 elected members represent the District and work in collaboration with 603 employees to provide high q...
Accident reporting
Accidents cost businesses money and damage reputation. Each year many employees are killed or injured at work, and over 40 million working days are lost annually to work-related injuries and ill health throughout the UK. If you run a business, it’s...
Trade recycling service - Trade waste
Could you go one step further and recycle some of your waste? Recycling your trade waste helps to: conserve resources save energy protect the environment reduce landfill Our trade recycling service allows you to recycle: paper (including newspaper...
Success stories - Apprenticeships
Sharney Cobb After completing a Level 2 Hairdressing qualification, Sharney successfully applied for a Level 3 apprenticeship at Truly Beauty, our salon at Gladstone House. Despite the restrictions in place as a result of the pandemic she was still a...
Applying for a waste exemption - Exempt waste operations
If you carry out either of the above activities and meet the specified criteria then you should apply to register for an exemption by filling out an Exempt Waste Operations application form (PDF File, 173kb) There is no cost to register an exempt pro...
Infrastructure Funding Statement - Infrastructure to support growth
We’re required to produce an infrastructure funding statement (IFS) on an annual basis, detailing developer contributions from Section 106 agreements and the (CIL). The IFS comprises the following three reports: relating to the previous financial...
Next steps - Resident Surveys
Before our current Community Plan (2023-2027) comes to an end, we will launch the next Resident Survey in preparation for building the future Community Plan. More details on how you can complete this survey will be available closer to the time....
Taxi and private hire vehicle licensing - Taxi licensing
The basic difference between the two types of vehicle is that hackney carriages can be 'flagged down' off the street or on a rank whereas private hire vehicles (PHVs) must be pre-booked through an operator. To apply for a vehicle licence, please down...
Reduce
Reducing the amount we consume in our lives helps the environment and can save us money. Amending our purchasing habits, looking at plastic and food waste, how we travel and how we use energy are important ways of reducing our impact on the environme...
Appendices - Landscape Character Assessment SPD
Appendix A - Methodology (PDF File, 500kb) Appendix B - LCA Survey Guidance (PDF File, 74kb) Appendix C - LCP Field Survey Information Guidance (PDF File, 89kb) Appendix D - Sherwood Field Survey Sheets (PDF File, 10,255kb) Appendix E - Mid Notts Fa...
Food safety courses
Food handlers must be trained to a level that enables them to carry out their job knowledgeably, safely and hygienically. To comply with these training requirements, employees and managers do not necessarily need to attend a formal training course. T...
Failure to pay CIL - CIL enforcement
Failure to pay CIL on time will result in the addition of late payment interest by the CIL collecting authority at 2.5 percentage points above the Bank of England base rate. Continued failure to pay CIL may result in the CIL collecting authority impo...
What happens next? - Re-use of Public Sector Information Regulations
To comply with the regulations we have a duty to: respond to requests within 20 working days offer appropriate advice and guidance grant licences for re-use of information where applicable charge a fee to cover the costs of producing and supplying ...
Applying for a personal licence - Personal licence
To apply for a personal licence you must: be over 18 hold an accredited Personal Licensing Qualification - This is to ensure that licence holders are aware of licensing law and the wider social responsibilities attached to the sale of alcohol have a...
Horses on the highway - Fly Grazing
If you spot an unaccompanied horse on the public highway you should contact the police on 999. If you spot a horse tethered on a public verge next to the highway you should contact Nottinghamshire County Council on 0300 500 80 80....
Bulcote Neighbourhood Plan - Made Neighbourhood Plans
The Neighbourhood Plan went to referendum on the 6th May 2021 and was successful, as a result the Neighbourhood Plan now forms part of the Development Plan and was made on 13th July 2021. For more information can be found on our page....
Statutory Council Tax information - Your Council Tax 2025
To see a breakdown of your Council Tax charges please click here: Council Tax charges revised 2025/26 (PDF File, 239kb) To see a summary of where your Council Tax will be spent please click here: Newark and Sherwood District Council spending 2025/26 ...
Contacting the conservation team - Heritage and tree conservation
Do you need to know whether your building is listed or in a conservation area? Or need advice on repairs and renovations to your historic building? For free advice on planning and conservation matters around contact us on conservation@newark-s...
Communications and Marketing Privacy Notice
Newark and Sherwood District Council | Castle House, Great North Road, Newark, Notts, NG24 1BY | 01636 650000 | privacy@newark-sherwooddc.gov.uk The UK Data Privacy legislation, give individuals the right to be informed about how organisations use th...
What to expect - Vulnerability Disclosure policy
After you have submitted your report, we will respond to your report within 5 working days and aim to triage your report within 10 working days. We’ll also aim to keep you informed of our progress. Priority for remediation is assessed by looking at...
Councillor Privacy Notice
The processing of personal data is governed by the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018 (DPA 2018), collectively referred to as data protection law. As an elected Councillor within Newark and Sherwood Distr...
Reducing our carbon emissions - Climate change emergency
We want to be carbon neutral by 2035. Working in collaboration with the Carbon Trust, we’ve identified potential carbon reduction projects to help us reduce our carbon emissions. We’re currently focusing on reducing our emissions relating to our ...
Empty properties - Discounts and exemptions
If a property is furnished but not occupied no discount will apply. A 25% discount applies for the first 84 days from when a property first becomes unfurnished and unoccupied, after this time a full charge will become payable. More information can be...
Applying for a premises licence - Premises licence
As the licensing authority, we handle premises licence applications within Newark and Sherwood. Apply to us for a premises licence. You can refer to the Guidance Notes for Premises Licence 2023 (PDF File, 284kb) to help with this. There’s a peri...
Closed churchyards - Cemeteries, crematoria and funeral assistance
We’re responsible for the maintenance of eight closed churchyards at Hoveringham, Upton, Ossington, Egmanton, Edwinstowe, Blidworth and Southwell (2 sites). The full list is as follows: Hoveringham – St Michael’s Church, Hoveringham NG14 7JH...
Brompton bike hire - Cycling in Newark and Sherwood
Newark has Brompton bike hubs at Newark Northgate Train Station, Newark Castle Train Station, Newark Bus Station and in the heart of the Middlebeck development. The dock at every location holds 8 Brompton folding bicycles and residents ...
Charges - Street naming and numbering
If you’re creating a new street name, amending your address, requesting a change to an approved street naming scheme or require written confirmation of a postal address, fees will apply. Please see below for further details. You can also make yo...
Charity and discretionary relief - Rate reliefs
Charities are entitled to relief from rates on any non-domestic property that is wholly or mainly used for charitable purposes. Relief is given at 80 per cent of the bill. Charities and Registered Community Amateur Sports Clubs (CASCs) are also entit...
What happens after the meeting? - Planning committee
After committee we’ll action the decision made by the planning committee, and send it out to you or your agent, usually, within the next five working days unless the recommendation requires further actions e.g. completion of a s106 planning obligat...
Careline
Also known as a Lifeline service, Careline can support you to live independently in your home, knowing there is always someone there to answer your call and providing peace of mind for you and for your family and friends. The service includes an alar...
Private sector housing - Housing advice
We offer help and advice to owners, tenants and Call us on 01636 650000 to access this service as a potential tenant. We’re also responsibly for legally protecting people renting privately, including . The council ensures that private sector homes...
Green Grants - Energy advice
Green Grants is a Government funded scheme which focuses on delivering FREE practical home energy improvements to raise the energy efficiency of poorly insulated homes occupied by low-income households within Nottinghamshire and Derbyshire. The home ...
MOT and vehicle services
Did you know the Council offers MOT testing to the general public at our Brunel Drive depot (NG24 2EG)? Tests are carried out by the mechanics who maintain the Council’s fleet of vehicles, using the latest technology. No repairs are carried out on ...
Bridge community centre, Newark - Community centres
The centre is a purpose-built facility on Lincoln Road in Newark (NG24 2DQ). The facilities have recently been upgraded enabling access for all. They include: wooden floored main hall with basic stage facilities kitchen with coffee lounge area offic...
Edingley Parish Council
Located between Edingley Moor and Edingley Hill, Edingley has an interesting Roman and, possibly, Quaker past. The village is a mix of traditional agricultural and residential buildings. Find out more about the village and the Parish Council on thei...
Who we may share your information with - Housing and Estate Management Privacy Notice
We may share this information with: internal departments at NSDC other Local Authorities housing Associations/Providers registered social housing providers and other landlords mortgage providers mental health services schools Central Government Depa...
Street trading
Street trading is prohibited in the following streets in Newark: Market Place Bridge Street St Mark's Place Stodman Street Middlegate Boar Lane Chain Lane Church Street Church Walk Cartergate Kirkgate Appletongate (from Bridge Street to Magnus Stree...
Air quality in Newark and Sherwood - Air pollution
We review and assess local air quality on an annual basis and submit a report of our findings to the government. Read the 2024 Newark and Sherwood air quality annual report (PDF File, 1,285kb) Each year the report updates the information since the la...
Active Travel Study - Infrastructure to support growth
In recent years the Government has sought to invest in towns, cities and neighbourhoods to deliver projects which support more active short journeys. This means making active travel more inclusive by removing barriers that make it harder for some to ...
Smoke control areas
Certain parts of Newark and Sherwood have been classified by the Council as smoke control areas. Under the Clean Air Act, local authorities may declare the whole or part of their district as a smoke control area. Read the smoke control order for New...
CIL in Newark and Sherwood - Community Infrastructure Levy (CIL)
CIL was introduced at Newark and Sherwood District Council on 1 December 2011 and a Community Infrastructure Levy Charging Schedule (PDF File, 369kb) came into force on 1 January 2018. RICS CIL rate for the year will be 391 and is to be used from 1s...
Hawtonville community centre - Community centres
This modern, purpose-built facility in St Mary’s Gardens (NG24 4JQ) is fully accessible for all. It’s available for hire at competitive rates for meetings and regular bookings. Current bookings include hype youth club, Elaine Varney school of dan...
Memory loss support groups - Dementia support
Alzheimer's Society - Nottingham & Nottinghamshire Dementia Wellbeing Service The Dementia Wellbeing Service (formerly known as Dementia Connect) is the Alzheimer's Society's personalised support service for those with dementia and their carers, fami...
Time limits for appealing - Planning appeals
You must appeal within a specific timeframe of the decision date. This will depend on the application or development type. An appeal to a householder application or minor commercial application must be made within 12 weeks. An appeal to an advertise...
Licence fees - Caravan site licence
We charge a fee for our site licensing role, including: applying for a site licence, amendments or transfers of existing licences, annual fee for existing site licences. Failure to pay the annual fee may eventually lead to the site licence being re...